Underwriting Assistant

With 25+ years of expertise, Care Providers Insurance Services (CPS) is a best-in-class insurance program for nonprofits and social services organizations across the country, including churches, private/charter schools and community action agencies. CPS continues to lead the way in providing unmatched insurance and risk management solutions for the organizations who do important work to serve our communities.

CPS is part of Novacore. Novacore is the newly formed specialty insurance entity created from the April 2025 sale of NSM Insurance Group’s U.S. commercial division. While we carry forward a 35-year legacy of deep industry expertise, we’re transforming what commercial insurance can be. The name Novacore reflects our ambition — nova for new and brilliant, core for strength and purpose. We’re building something bold and meaningful, and every team member plays a vital role in that mission.

With more than $1.3 billion in premium across 15+ specialty insurance programs, we’re transforming the commercial insurance experience — delivering exceptional value to our agent partners and customers through smarter, faster and more collaborative ways of doing business. We specialize in tailored Property & Casualty and Accident & Health insurance solutions for niche industries, powered by advanced analytics, modern technology and a commitment to innovation at every level. Backed by strong leadership and a fresh vision, we’re bringing together the best of our past with bold new ideas to shape the future of specialty insurance.

With a renewed focus, Novacore is positioned to grow and expand through strategic mergers and acquisitions — and to lead the way in the commercial insurance space.

But it’s not just about what we do — it’s about how we do it, and who we do it with. Named a Philadelphia Inquirer Top Workplace based on employee feedback, Novacore is a place where people come to thrive. From day one, you’ll experience strong mentorship, hands-on learning and a clear path for upward mobility. You’ll grow your skills, expand your expertise and become even more exceptional — because when you succeed, we all do.

Our team isn’t just talented — they’re supernovas: bold thinkers, problem solvers and catalysts for real change in the insurance industry. Take your career to the next level with a team that’s redefining what’s possible.

Join Novacore and shine bright — your next stellar chapter starts here.

The Underwriting Assistant (UA) assists underwriters in writing, managing, and servicing new and renewal business to include all lines of property and casualty insurance. This role will perform initial review of accounts, rate coverage in carrier systems and prepare files for underwriting, as well as policy issuance and endorsement processing. The UA will work in conjunction with underwriters to provide superior customer service via phone and email in a fast-paced environment.

Hybrid schedule, 2-3 days onsite at the Dallas, TX office.

• Evaluate accounts to determine acceptability with underwriting appetite.
• Interact with agent clients to provide superior customer service via phone and email.
• Review submissions for completeness, accuracy and make requests for additional information.
• Rate and issue policies.
• Partner with the accounting team to bill clients.
• Provide reports to management when requested.
• Responsible for all documentation of Underwriting files.
• Attend team meetings and perform other duties as assigned.
• Follow up as needed for requested information.
• Fully assist Underwriters in all aspects of their primary responsibilities.

• Previous insurance experience, preferred.
• Bachelor’s degree, preferred.
• Strong verbal and written communication skills.
• Ability to service and maintain strong relationships with agents.
• Ability to work independently and manage multiple deadlines.
• Ability to thrive in a fast-paced environment and demonstrates teamwork capabilities.
• Strong skills in Microsoft Excel and other spreadsheet applications.