Medical Stop Loss Policy Administrator

Carbon Stop Loss Solutions is a leading managing general underwriter (MGU) in the field of employer stop loss and managed care insurance.

Carbon’s team of experts are known as the industry leader in delivering best-in-class risk solutions to effectively lower healthcare costs. Carbon’s offerings support clients and brokers in a rapidly changing healthcare market with best-in-class service, underwriting, claims support and effective cost containment strategies.

Carbon Stop Loss Solutions is a big element within Novacore’s Healthcare Segment. At Novacore, we’re entering an exciting new chapter. Novacore is the newly formed specialty insurance entity created from the April 2025 sale of NSM Insurance Group’s U.S. commercial division. While we carry forward a 35-year legacy of deep industry expertise, we’re transforming what commercial insurance can be. The name Novacore reflects our ambition — nova for new and brilliant, core for strength and purpose. We’re building something bold and meaningful, and every team member plays a vital role in that mission.

With more than $1.3 billion in premium across 15+ specialty insurance programs, we’re transforming the commercial insurance experience — delivering exceptional value to our agent partners and customers through smarter, faster and more collaborative ways of doing business. We specialize in tailored Property & Casualty and Accident & Health insurance solutions for niche industries, powered by advanced analytics, modern technology and a commitment to innovation at every level. Backed by strong leadership and a fresh vision, we’re bringing together the best of our past with bold new ideas to shape the future of specialty insurance.

Carbon Stop Loss, a Program Manager on behalf of various insurance companies, is seeking a detail-oriented Administrator, with medical stop loss knowledge, to be responsible for issuing medical stop loss policies. We are open to this position being fully remote, or a hybrid situation, working from Novacore's home office in Conshohocken, PA.

• Issue Stop Loss applications, contracts, policies and amendments based on sold terms, insurance company and state requirements through systematic review and follow-up for outstanding documents in an accurate and timely fashion
• Update and maintain policy logs and internal systems.
• Ensure carrier licensing/appointment requirements are met.
• Maintain and renew all Agency and TPA licenses.
• Manage the internal process of employee agent license renewals.
• Partnership with Underwriters and customers.
• Manage the confirmation and documentation process of the agent/agency for all policies, and the collection and maintenance of necessary licenses and related documentation required by the insurance company.
• Work with various state insurance regulators to ensure all appropriate licensure as an MGU are obtained to sell Medical Stop Loss Insurance in each state business is conducted in.
• Agent reporting on internal and external policies sold.
• Maintain final policy files physically and digitally.
• Other duties as needed.

• Bachelor’s Degree required or equivalent work experience.
• Previous medical stop loss experience.
• Proficient with MS Office suite, including Excel and Microsoft 365.
• Familiarity with David Young (ESL) system is preferred.
• Excellent organizational, planning & prioritization skills.
• Strong attention to detail.
• Self-management and motivation with the ability to work well with all levels of employees.
• Ability to work effectively as part of a team or on individually assigned tasks in an environment where attention to detail and prioritization skills are essential.
• Excellent verbal and written communication skills.